This evening, all the power points in my kitchen failed meaning that all my appliances went off - including the fridge and freezer !!!
Desperately, I tried to get hold of an electrician but, for several reasons given, none were willing to come out - or they wanted to charge ridiculous sums to do so.
Eventually, a friend gave me the number of an electrician she had used, telling me he was good.
So, I contacted the gentleman, called Paul, and he certainly is a gentleman.
We discussed the problem via text after which I was asked to perform certain procedures.
This I did and, by the end of our "conversation", I had all plugs working whilst having discovered that one of my appliances is faulty and, therefore, causing the problem.
Tomorrow, we shall find out which one.
I cannot thank Paul enough. He is clearly extremely knowledgeable, skilled and practical - using this method to help where he can. He also has a sense of humour, which is good in circumstances like these when I was anything but happy to begin with.
I cannot recommend Paul highly enough and wish him well in everything he does.
M E Protheroe
